Eighteen years of building websites on the Gold Coast
Long enough to have rebuilt sites we built the first time round, and to know which shortcuts cost the client more than they save. A small team, and you deal directly with the people doing the work.
Who we are
A small team that has been doing this a long time
Agencies in this industry rarely last five years. Here is what has kept this one going since 2007.
We never got big enough to stop caring
A team this size means the person who designed your site is the person who answers when you email about it. There is no account manager relaying your question to someone you will never meet, and no junior quietly inheriting your project because the senior moved on.
One team, not a chain of hand-offs
Your project does not get passed between departments that have never spoken. The same small group holds the brief from the first conversation to launch, which is why the thing that gets built is the thing you asked for.
We do the building and the marketing
Most agencies pick one. Splitting them means that when the numbers disappoint, the developer blames the traffic and the marketer blames the site. Doing both removes that argument entirely, because there is nobody else to point at.
We tell you when the answer is no
Sometimes the honest answer is that your existing site is fine, or that your budget will not move the needle in your industry, or that we are not the right fit. Saying so costs us a job occasionally and has earned us more work than it has lost.
The team
The people who will do your work
Not a stock photo of a boardroom. Between them these six cover everything from the first sketch to the invoice.
Jeremy
Founder · Head of Creative & Search
Started the business in 2007 and still does the work. Jeremy runs the creative direction and the search side, which is an unusual pair and the reason the two ever talk to each other here. If you enquire, he is who reads it.
Jaren
Web Developer
Builds the WordPress sites and keeps them buildable. Jaren is the reason a client can add a service page two years after launch without ringing us first, which is a design decision made long before the code is written.
Will
Full-Stack Developer
Handles the parts that are not just a website: booking systems, CRM and payment integrations, and the Shopify work where the store has to talk to something else. Will is who we put on a problem nobody has solved before.
Ray
Designer
Designs the screens you actually see. Ray works in real content at real widths rather than in perfect mockups, which is why the sites still look right once your headings turn out to be longer than anyone planned for.
Verna
Search Specialist
Does the execution behind the search work: keyword research, content strategy, on-page changes and the monthly campaign management. Strategy that never gets implemented is just a document, and Verna is why ours does not stay one.
Jen
Accounts
Runs the accounts and the scheduling. Jen is why quotes arrive when we said they would and why nothing gets invoiced that you did not agree to first.
What it means for you
Why any of this matters
Four practical consequences of being small and eighteen years in.
Your site will still be supportable in five years
We have inherited enough of other people’s work to know exactly what makes a site expensive to own later. Ours are built to be handed over, including to somebody who is not us.
You will get the same people the whole way through
The team that quotes the job is the team that does it. Nothing is handed to a different department after you sign, because there is no different department.
We are still here to ask
Eighteen years is the only real answer to “will you still be around when I need a change?” Plenty of our clients are on their second or third site with us.
You can check any of this
Every site in our portfolio is live, built by us, and linked so you can go and look. Ask us for a client to call and we will give you one.
Get in touch
Want to work with us?
Tell us what the site has to do and who you need it to bring in. You will hear back from one of the people above, usually within one business day.